Byou4ever

Help Center

Help Center

Can I cancel my order?

We are unable to cancel orders once the checkout process has been completed. Please check your order carefully before clicking 'buy now'. You are able to return an item within 28 days for a full refund.

How long will the return take?

Please allow 7-10 working days from receipt of your goods at our warehouse for the return to be processed. You will receive a confirmation email once your return has been processed with a new tracking number for exchanged goods or a refund receipt.

What size should I order?

It is very difficult to recommend which size to purchase as each person has their own preferences for how an item should fit and feel. Our items are slim fitting, so we recommend taking this into consideration when placing your order. You can find size guides on each of our product pages to help you with your decision.
 

How long will my delivery take?

We aim to deliver your order as soon as possible.Delivery times are provided at the time of your order on the checkout page, and you may have two different estimated delivery dates depending on which distribution centre will be fulfilling your order. Delivery times will depend on the service selected and the delivery destination
All delivery times are estimated and are based on working days, this excludes weekends and public holidays.

Do I have to pay for my return?

We offer free returns from the Delhi and NCR. If you are returning from outside of this region then the cost of return is your responsibility. We recommend using a tracked service as we do not accept any responsibility for returned goods until they have been received at our warehouse.
 

Can I exchange my order?

Full instructions on how to return your item for an exchange are detailed in the paperwork enclosed in your parcel. If your requested size/colour is unavailable at the time your return is processed, we will provide you with a full refund and notify you by email.

If you wish to exchange for a different item, you will need to return your item for a refund and place a new order.

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